Orders & Payments
By placing an order, you confirm that:
All payment details provided are valid and authorized
You are responsible for ensuring correct shipping details
We accept payments through approved and secure payment gateways only.
Orders are processed after successful payment confirmation.
Returns, Exchanges & Refunds
Return and exchange eligibility depends on THEZANC’s official Return & Exchange Policy.
Generally:
Items must be unused, unwashed, and in original condition
Tags and packaging must remain intact
Certain items may not be eligible (e.g., sale items, hygiene-restricted products)
Refunds (if applicable) are processed as per policy and original payment method.
FOR RETURNS,REFUND & EXCHANGE CONTACT IN MAIL: customerservice.thezanc@gmail.com
Shipping & Delivery
Shipping timelines may vary based on location and courier availability.
Delivery delays due to logistics, customs, or unforeseen events are not the responsibility of THEZANC.
Once shipped, tracking details will be provided (where applicable).
FREE DELIVERY ALL OVER INDIA.
Customers are responsible for providing accurate delivery information.